Vinted Members Share Frustration Over Sizing Changes
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has altered its measurement guidelines for female and kids' apparel but did not contact all users about the change.
Online Platforms Backlash
Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification versus the original listing as a result of the reclassification.
Vinted explained the new system was more in line with other platforms.
The platform has recommended to review their products and update the measurements by hand when needed, which has left users frustrated.
Measurement Approach Modifications
Earlier, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was previously a 12 but is now a UK 16-18.
User Experiences
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, based in Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Required Changes
Charlotte Lunn, from Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she explained.
Service Background
The app has more than 100 million shoppers, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: earlier, the service retracted a modification to its shipping options following member complaints.
